Terms of Service

Using DoubleTake

These Terms of Service ("Terms") are an agreement between you and DoubleTake, a series of Idea Mill LLC ("DoubleTake," "we," "us," or "our"). They cover the DoubleTake Chrome extension, trydoubletake.com, and related services (together, the "Service"). By installing the extension, creating an account, starting a trial, subscribing, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

What the Service does

DoubleTake is a language-learning tool for video pages. Depending on the site and the features you choose, it can display dual subtitles, transcripts, romaji, dictionary results, saved vocabulary, screenshots, and study exports such as Anki packages. These features run in your browser using content delivered by the video page or fetched from a provider you choose. DoubleTake is software, not a video or subtitle library. We do not provide the videos you watch, and DoubleTake's servers do not receive or host their subtitles or transcripts. Supported sites and features may change as third-party platforms change.

Accounts and age requirements

Some features require a DoubleTake account created with Google sign-in. You are responsible for activity under your account and for keeping access to it secure. Do not share, sell, or transfer your account or subscription. Contact us promptly if you believe someone else has accessed your account. You must be at least 13 to use the Service. If you have not reached the age of legal majority where you live, you may use it only with permission from a parent or legal guardian. You must be legally able to enter into a purchase to subscribe.

Subscriptions, trials, and billing

DoubleTake may offer paid subscriptions. The price, billing period, trial length, and included features shown at checkout apply to your purchase. We may change subscription prices for future billing periods, but we will give you notice before a new price applies to a renewal. If checkout includes a free trial, you will not be charged until the trial ends. Unless you cancel first, the trial then becomes a paid subscription and Stripe charges your payment method. Trial eligibility may be limited by person, account, or payment method. Stripe processes payments; DoubleTake does not store your full card number. By subscribing, you authorize recurring charges for the displayed price and any applicable taxes until you cancel.

Cancellation and refunds

You can cancel at any time through the subscription controls in DoubleTake, which open Stripe's billing portal. Unless the cancellation screen says otherwise, access continues until the end of the current billing period. Cancel before a trial ends to avoid a charge. Except where the law requires otherwise, payments are non-refundable and we do not issue credits for partial billing periods or unused time. Contact us if you believe a charge is incorrect.

Responsible use

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use DoubleTake for your own personal, non-commercial language learning. You may not:

• Reverse engineer, decompile, or attempt to extract the extension's source code, except where the law expressly permits it.
• Copy, resell, sublicense, or redistribute the extension or any part of the Service.
• Use the Service to scrape, harvest, bulk-download, or redistribute subtitles, transcripts, video, or other content from any platform.
• Interfere with, overload, or disrupt the Service or the systems behind it.
• Circumvent access, usage, or security limits, break the law, or infringe anyone's rights.

Third-party services and content

DoubleTake works with third-party video platforms, optional subtitle and dictionary providers, Google sign-in, and Stripe. DoubleTake is not affiliated with or endorsed by video platforms such as Netflix, Crunchyroll, or Prime Video, and their trademarks belong to their owners. Those services have their own terms and privacy policies. Use DoubleTake only with accounts and content you are authorized to access. We do not control third-party services, their availability, or their content.

Ownership

The DoubleTake software, website, branding, logos, and design are owned by us and protected by intellectual-property laws. We reserve all rights not expressly granted to you in these Terms. DoubleTake does not claim ownership of video, subtitle, transcript, dictionary, or other third-party content. Rights in that content remain with their respective owners, and open-source datasets remain subject to their stated licences.

Your study materials

Saved vocabulary, screenshots, and exports are handled locally as described in our Privacy Policy. You keep any rights you already have in material you create. Exports may include third-party content, so you are responsible for how you use or share them and for respecting the rights of content owners.

Service availability

We may add, change, or remove features or supported sites. We may also suspend or discontinue some or all of the Service. When reasonably possible, we will give paid subscribers notice of a material change that affects their subscription.

Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or compatible with every site, browser version, or piece of content, or that subtitles, romaji, or exports will be complete or accurate.

Limitation of liability

To the fullest extent permitted by law, we and our affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of or inability to use the Service, even if advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD $50. These limits do not apply where the law does not allow them.

Indemnification

To the extent permitted by law, you agree to indemnify us and our affiliates against third-party claims, losses, and reasonable legal costs caused by your misuse of the Service, your violation of these Terms, or your infringement of another person's rights.

Termination

You may stop using the Service at any time and uninstall the extension. We may suspend or terminate your access to the Service, or to specific features, if you violate these Terms, if we reasonably believe your use creates risk or legal exposure, or if we discontinue the Service. If we end an active paid subscription because we discontinue the Service, we will refund the prepaid, unused portion. Provisions that by their nature should continue after termination, including ownership, warranty disclaimers, limits on liability, and indemnification, will remain in effect.

Changes to these terms

We may update these Terms as the Service changes. We will update the effective date and provide additional notice when appropriate. Changes apply from the stated effective date. If you do not agree to revised Terms, stop using the Service and cancel any subscription.

General

These Terms and the Privacy Policy are the entire agreement between you and DoubleTake about the Service. If one provision cannot be enforced, the others remain in effect. A failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition, reorganization, or sale of assets. Nothing in these Terms limits consumer rights or liability that cannot legally be limited.

Contact

Questions about these Terms, billing, or your subscription? Email cam@trydoubletake.com.